Food Donor FAQs

What is rescued food?

Rescued food is perfectly edible food that would otherwise go to waste.

Why is food rescue important?

Food insecurity is not a supply and demand issue...it’s a supply chain issue! 40% of the food produced in the US food goes to waste, while 1 in 7 people go hungry (1 in 5 in Chicago). It’s not that we do not make enough food, it’s simply that good food is ending up in landfills rather than being eaten. Chicago FR aims to prevent this waste and improve food access for our neighbors.

What if we’re already donating food?

  • First of all, that’s great...we’re happy to hear you’re already doing your part to minimize food waste and feed our neighbors!

  • Secondly, we aim to collaborate, not compete! We respect your existing relationships and processes. If it helps, we can adopt the logistics and continue managing your current donations.

  • Lastly, are there days of the week or food types that you’re still throwing out? We’d be happy to send a volunteer to rescue that food, even if its a small amount!

How does Chicago FR rescue food?

We're a volunteer-driven transportation solution that coordinates food rescues through the Chicago FR app. Food donations are entered into the app, which notifies volunteers when and where to pick it up. They then claim the rescue and deliver the food directly to the NPP.

What food donors does Chicago FR work with?

We accept surplus food donations from any business or institution — grocery stores, restaurants, farms, schools, caterers, and more. The only place we don't pickup from is private homes. If you have food to donate, call us and we'll arrange a pickup.

What types of foods can be rescued?

Any food that's edible and has been stored safely.

Ok great, but is this safe?

Yes! We work with volunteers and use technology to track how long food is in transit, ensuring it reaches our NPPs in time to be safely served or stored.

How often should I donate food?

There are two options:

  • Repeating rescues: If you know when you'll have surplus food on a regular basis, we can schedule rescues in advance on a day and time that works for you

  • One-time rescues: If you have unexpected surplus food, contact us and we'll arrange a pickup as soon as possible.

Can I get a donation receipt or my donation data?

Yes, we can provide your organization with detailed rescue information on the food you’ve donated, including weight, meal equivalent and number of rescues.

I’d like to donate but I’m worried about liability

We totally understand but you don’t need to be and here’s why:

  • The Bill Emerson Good Samaritan Act - protects food donors and NPPs from civil and criminal liability if the food was donated in good faith and was not knowingly unsafe or spoiled at the time of donation.

  • Food Donation Improvement Act - strengthens and extends protections from the Bill Emerson Good Samaritan Act to food donations made directly to individuals, as long as the donations are free and made in good faith.